Privacy policy
This policy explains how ML Automation Digital handles personal data when you use this site or engage our services.
Data controller
ML Automation Digital, 68 Boughton Rd, Whitrigg, CA5 3FN, United Kingdom, is the data controller for personal data collected through this website and related consulting inquiries. Contact: hello@ml-automation.digital · +44 078 1851 3625.
Data we collect
When you submit the contact form, we receive your name, email address, optional phone number, service interest, and message contents. If you call or email us directly, we process the details you choose to share. Server logs may record technical data such as IP address and browser type for security and diagnostics.
Purposes and lawful bases
We use inquiry data to respond to your request and, where relevant, to prepare proposals (legitimate interests and, where applicable, steps prior to a contract). Engagement data is processed to perform contracted work. Cookie preferences are stored as described in our cookie policy.
Retention
Inquiry records are kept for up to twenty-four months unless a longer period is needed for an active engagement or legal obligation. Engagement records are retained for the duration of the contract and for a reasonable period afterward for accounting and dispute resolution.
Sharing
We do not sell personal data. We may use processors for email or hosting under written agreements. We disclose data when required by law or to protect our legal rights.
International transfers
If tools process data outside the United Kingdom, we use appropriate safeguards such as standard contractual clauses or equivalent transfer mechanisms recognised under UK law.
Your rights
Under UK GDPR you may request access, rectification, erasure, restriction, portability, or object to certain processing. You may lodge a complaint with the Information Commissioner’s Office. To exercise rights, contact hello@ml-automation.digital.